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Zhonka Mail Server Woes June 23, 2006

Posted by Zhonka Broadband in news, outage.

As many of you have noticed, the mail servers have been a little flaky in forwarding (and sometimes delivering) mail in a timely fashion this week.  This is due to a variety of reasons, starting with a failing hard drive in our primary UCE (Unsolicited Commercial E-Mail) filter and incoming relay, which caused some mail to get backed up earlier this week, and ending with a massive UCE attack that required us to harden our defenses, and add some additional capacity to help in times of trouble.

At this time we believe that we have solved all the problems related to the incoming and outgoing mail servers, and remind our users that for their account purposes, they should use "mail.zhonka.net" for the mail server name for both incoming (POP3), and outgoing (SMTP).  Please also be aware that you should NOT check encryption or SMTP authentication, as this will cause your outgoing mail to fail.  We hope to add additional security layers on the main outgoing server later this year, so we appreciate your patience.

As always, if you have have trouble, a question, a gripe, or just want to say hello, Zhonka users are always welcome to send us e-mail at support at zhonka dot net.

Zhonka Broadband NOC



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